Do I only get to take one practice exam or training course with my purchase?
Depends. Each exam or training course is programmed differently. Read the description of the product carefully and all the details will be explained.

Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your exam or course purchase may include a question limit to protect us from password sharing. If you reach this limit, additional questions will be added providing your account does not show an abusive pattern.

After I purchase, do you send me a CD?
No, all of our content and exam/course taking process is online. Once you purchase your product online, you can complete your purchse from any computer that has internet access.

Does your site keep track of my score?
Yes. Our site keeps track of every exam or course you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I review the exams and courses that I take?
Yes. You can open and review any of your exams and courses in your exam center. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Can I pause my exam or course, and come back to it later?
Yes. An exam or course can be paused at any time for later use. When you are ready to continue your purchase, simply go into exam history, select your paused exam or course, and continue on.

How do I get help?
You can obtain help by using the support link on the menu, and sending a support request to us.

What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.