Host Staff complete course includes everythig that your host staff will need to know on topics such as communications, greeting customers, supervising others, taking a reservation, and much more. View the complete course desription below.
Importance of Host/Hostess Role Enforces the significance and value of hosting.
Communicating Effectively Accents basics of model verbal and nonverbal communications along with the fundamentals of communicating on the telephone.
Personal Preparation Presents the techniques and attitudes essential for preparing for work both physically and mentally.
Supervising Others Takes on the managing traits essential for keeping relations and functions running smoothly.
Greeting the Guest Presents an assortment of principles to apprasching guests, emphasizing a personal touch.
Seating Guests Features a set of tactics used for impressing any guest right from the start.
Inspecting the Restaurant Emphasizes procedures essential for a clean and friendly restaurant.
Taking a Reservation Teaches essential steps to speaking clearly and getting vital information.
Take a Phone Order Highlights the general process of recording take-out orders and accurate delivery.
Being a Responsible Employee Stresses the importance of accepting responsibility and how to be a reliable employee.
SCREEN SHOTS
INCLUDES
Section 1 - Importance of Role, Communication, Personal Preparation
30 minutes
Section 2 - Supervising Others, Greeting the Guest, Seating Guests, Inspecting the Restaurant
30 minutes
Section 3 - Taking a Reservation, Taking a Phone Order, Being a Responsible Employee
